Privacy Policy

Effective Date: November 14, 2026 FreshBasket (operated by Akash Kumar Shaw, Sashi Bhusan Street, Kolkata, West Bengal 700014) respects your privacy and is committed to protecting your personal information. 1. Information We Collect When you register or place an order on https://freshbasket.tech, we collect your name, phone number, email address, delivery address, PIN code, and order details solely to process and deliver your orders. 2. How We Use Your Information - To confirm, pack, and deliver your fresh vegetable and grocery orders - To send order updates and respond to support requests via phone, WhatsApp, or email - To prevent fraud and maintain platform security 3. Payment Security Online UPI payments are processed securely through authorized payment gateways. FreshBasket does not store your UPI PIN, card number, or banking credentials. 4. Data Sharing & Retention We do not sell or rent your personal data to third parties. Information is shared only with delivery personnel when required to complete your delivery. 5. Contact for Privacy Concerns Email: akashkumar0606a@gmail.com | Phone: 8276965115 (Daily 10:00 AM - 8:00 PM).